Contact Us

Email us:

Our customer service team works remotely, so If you have a question or just want to leave feedback please email and we will endeavour to get back to you within 48 hours.

Please provide as much detail as possible in your email, including your order number (if relevant) so that we may help you as quickly and as efficiently as possible. Please also include your best contact telephone number.

Our email address is info@rockyourbaby.com

Customer Service Trading Hours:

Monday - Friday: 9:30am - 4:30pm AEST
Saturday & Sunday: CLOSED

 

 

You can also try and message us through our Facebook. We try and respond to these messages as soon as possible! We do what we can to assist out of office hours, but we will generally aim to get back to you within 1-2 business days. 

Returns:

If you are returning your order, you can send it through to our Warehouse. 

To see our full returns policy, please click here.